Communication with your buyers builds their confidence
in you as a seller, eliminates confusion, and creates a relationship
beyond the transaction. Auction Wizard®
2000's Email system facilitates good communication with several
advanced features to keep you in control of your correspondence, including
the ability to automatically associate your Email messages to their
corresponding Invoices.
Auction Wizard 2000 can be configured to work
with an unlimited number of Email accounts. Folders for all the different
types of mail you send and receive can be created. If you create Email
Filters, Auction Wizard 2000 will automatically sort your incoming
and outgoing messages. It's your own organized personal post office!
Edit your Email in Auction Wizard 2000 just
like any other full-powered Email system - of course, the program
supports attachments, too! When you're finished typing, run the built-in
spell check program to catch any typos. The Address Book lets you
store frequently used buyer addresses for continued use.
The Database Record Panel gives you full access to
your Invoice information (including the buyer record) from within
Email Reader and Email Editor windows. You can even record a payment
from a payment service while reading an Email message. You still have
access to Auction Lot information, just in case you need to respond
to questions from a potential bidder.
The Email Reader windows allow you to quickly and
easily store the buyer's shipping address into the associated Invoice
record. Full support for URLs in Email messages is included - click
a URL (any web page or even a listing page) to open it in your web
browser.
Email Templates in Auction Wizard 2000 are
used to create Email messages from your Invoice data. In addition
to normal text they contain special "field tags" that are
automatically replaced by Invoice data, reducing keystrokes and increasing
accuracy. Just like the HTML templates, Auction Wizard 2000 has
a powerful editor for modifying the included sample templates or creating
your own. You can use Email Templates to generate and send Email messages
to your buyers at every step of the auction management process from
notifying winning bidders through letting buyers know you have left
feedback for them. You can even reply to an
Email message using a template.